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The Resource Dealing with difficult people : fast, effective strategies for handling problem people, Roy Lilley

Dealing with difficult people : fast, effective strategies for handling problem people, Roy Lilley

Label
Dealing with difficult people : fast, effective strategies for handling problem people
Title
Dealing with difficult people
Title remainder
fast, effective strategies for handling problem people
Statement of responsibility
Roy Lilley
Creator
Subject
Language
eng
Summary
Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance
Member of
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
Lilley, Roy C
Dewey number
  • 658.3'145
  • 658.3145
Illustrations
illustrations
Index
no index present
Intended audience
Specialized
Literary form
non fiction
Nature of contents
bibliography
Series statement
Creating success series
http://library.link/vocab/subjectName
  • Interpersonal relations
  • Psychology, Industrial
  • Problem employees
  • Customer relations
  • Business and Management
Target audience
specialized
Label
Dealing with difficult people : fast, effective strategies for handling problem people, Roy Lilley
Instantiates
Publication
Note
Previous edition: 2016
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type MARC source
  • rdacontent
  • rdacontent
Control code
9780749486419
Dimensions
22 cm.
Edition
Fourth edition.
Extent
viii, 160 pages
Isbn
9780749486419
Isbn Type
(pbk.)
Media category
unmediated
Media MARC source
rdamedia
Other physical details
illustrations (black and white)
Label
Dealing with difficult people : fast, effective strategies for handling problem people, Roy Lilley
Publication
Note
Previous edition: 2016
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type MARC source
  • rdacontent
  • rdacontent
Control code
9780749486419
Dimensions
22 cm.
Edition
Fourth edition.
Extent
viii, 160 pages
Isbn
9780749486419
Isbn Type
(pbk.)
Media category
unmediated
Media MARC source
rdamedia
Other physical details
illustrations (black and white)

Library Locations

    • Westminster Reference LibraryBorrow it
      35 St. Martin's Street, London, WC2H 7HP, GB
      51.5096382 -0.1297941
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