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The Resource Dealing with difficult people, Roy Lilley

Dealing with difficult people, Roy Lilley

Label
Dealing with difficult people
Title
Dealing with difficult people
Statement of responsibility
Roy Lilley
Creator
Subject
Language
eng
Summary
Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance
Member of
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
Lilley, Roy C
Dewey number
  • 658.3'145
  • 658.3145
  • 658.3145
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Series statement
Creating success
Series volume
8
http://library.link/vocab/subjectName
  • Interpersonal relations
  • Psychology, Industrial
  • Problem employees
  • Customer relations
  • Business and Management
Target audience
specialized
Label
Dealing with difficult people, Roy Lilley
Instantiates
Publication
Note
Previous ed.: 2010
Bibliography note
Includes bibliographical references
Control code
9780749466947
Dimensions
22 cm.
Edition
2nd ed.
Extent
152 p.
Isbn
9780749466947
Isbn Type
(pbk.)
Other physical details
ill.
Label
Dealing with difficult people, Roy Lilley
Publication
Note
Previous ed.: 2010
Bibliography note
Includes bibliographical references
Control code
9780749466947
Dimensions
22 cm.
Edition
2nd ed.
Extent
152 p.
Isbn
9780749466947
Isbn Type
(pbk.)
Other physical details
ill.

Library Locations

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      51.51025 -0.1280484
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      51.5243737 -0.1905401
    • Paddington LibraryBorrow it
      Porchester Road, London, W2 5DU, GB
      51.5174517 -0.1883835
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